Contact Non Gamstop Casinos

Whether you have a question about one of our reviews, spotted something that needs updating, or want to suggest a topic for us to cover, we're happy to hear from you. This page sets out how to contact Non Gamstop Casinos, what we can help with, and how quickly you can expect a reply.

How to Reach the bp2023.co.uk Team

The best way to get in touch is by email at [email protected]. We read every message that comes in and try to reply within two working days. If your enquiry relates to a specific brand covered on the site, mentioning the name in your subject line helps us route it to the right person faster.

We're an independent comparison site, not an operator, so we can't process deposits, withdrawals, account verification or bonus disputes on behalf of any casino. For those matters, the fastest route is always the support team of the casino itself, usually reachable through live chat or a dedicated email address on their own site.

What We Can Help With

Questions about our reviews — if you want more detail on how a brand from our Best Non GamStop Casinos 2026 list compares to another, ask us directly.
Corrections and updates — welcome offers, terms and licensing details change often. If something looks out of date, tell us and we'll look into it.
Content suggestions — if there's a payment method, game type or topic around casinos not on GamStop you'd like us to cover in more depth, let us know.
Partnership or editorial enquiries — if you represent a brand or publication and want to discuss working with us, introduce yourself and outline what you have in mind.
General feedback — good or bad, we read it. Reader input genuinely shapes what we prioritise.

What We Can't Help With

A few things sit outside what a comparison site can reasonably resolve:

Account issues — logins, verification (KYC) documents, deposit or withdrawal problems all need to go through the casino's own support channel.
Bonus or wagering disputes — we list headline offers as advertised by each brand, but the operator holds the full terms and is the only one who can adjust or clarify them.
Financial or legal advice — we can explain generally how betting sites not on GamStop operate, including licensing and payment practicalities, but we're not able to advise on your personal financial or legal position.

If You're Thinking About Self-Exclusion Again

Some readers get in touch after using GamStop and later deciding to look at sites outside the scheme, or the other way round — wanting to add themselves back to it. We won't tell you which choice to make, and using a casino not on GamStop is a legal option for adults in Great Britain. If you'd like general information on how self-exclusion schemes work, or how to set spending limits at individual operators instead, mention this in your message and we can point you towards general guidance. What we won't do is push you towards, or away from, gambling — that decision is yours alone.

What Happens After You Send a Message

Every email is read by a real person on our team, not an automated system. We aim to reply within two working days, though this can stretch slightly during busier periods. If your question needs input from someone else on the team — for example a detailed query about a specific brand's payment methods — we'll say so and follow up once we have a proper answer rather than guessing.

Before You Write In

A quick check can sometimes save you the wait:

If your question is about which casinos we currently rate highest, our Best Non GamStop Casinos 2026 page covers the current line-up, ratings and offer terms in one place.
If it's about a live account problem, check the operator's own help centre or live chat first — they can usually act on it directly, where we can't.
If it's feedback, a correction or a suggestion, that's exactly what this inbox is for — go ahead and send it.

We appreciate you taking the time to visit this page, and we look forward to hearing what's on your mind.